Privacy Policy

We may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Device and browser information
• Account information
• Service usage information
• Customer support communications

We use information to:

• Provide wireless and internet services
• Process payments and subscriptions
• Verify customer accounts
• Deliver customer support
• Improve our products and services
• Prevent fraud and abuse
• Comply with legal obligations
• Send important account notifications

Payments are securely processed through Stripe. We do not store complete payment card details on our servers. Payment information is subject to Stripe's privacy and security practices.

We use first-party, cookie-free analytics to understand page visits, coverage-check outcomes, checkout progress, and website errors. Analytics events do not include names, email addresses, phone numbers, street addresses, payment details, or raw IP addresses.

A random session identifier may be stored in your browser's session storage and is deleted when that browser session ends. Stored analytics records are automatically removed after 180 days. We do not send analytics when a supported browser signals Global Privacy Control or Do Not Track.

We do not sell customer personal information.

We may share information with:

• Stripe for payment processing
• Telecommunications and network providers
• Shipping and fulfillment partners
• Customer support providers
• Professional advisors
• Government agencies when required by law

No mobile information, including SMS opt-in consent or phone numbers collected for text messaging, will be shared with any third party or affiliate for marketing or promotional purposes. This information is excluded from all categories of sharing listed above.

We implement commercially reasonable security measures designed to protect customer information from unauthorized access, disclosure, alteration, or destruction.

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Customers may opt out of promotional emails by using the unsubscribe link included in marketing communications.

Service-related notifications may still be sent.

If you provide your mobile phone number and opt in, we collect and use it to send account notifications, billing and service alerts, customer support replies, and, if you consent, promotional text messages, as described in our SMS Terms.

Reply STOP to any message to stop all text messages, or HELP for assistance. As noted above, mobile information and SMS opt-in consent are never shared with third parties for marketing or promotional purposes.

Our services are intended for individuals aged 18 years or older. We do not knowingly collect information from children under 13 years of age.

We may update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.