Acceptable Use Policy
Last Updated: June 18, 2026
This Acceptable Use Policy ("AUP") forms part of the Terms of Service between Zasone LLC ("Zasone Wireless," "we," "our," or "us") and its customers. This policy is designed to ensure that our services remain secure, reliable, and available for all users.
1. Scope
This Policy applies to all Zasone Wireless services, including:
- Mobile phone services
- Data services
- Internet services
- SIM and eSIM services
- Hotspot devices
- Customer portals and websites
- Any future telecommunications products offered by Zasone Wireless
By using our services, you agree to comply with this Policy.
2. Lawful Use
You may use our services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
You may not use our services to:
- Violate any law or regulation
- Commit fraud or identity theft
- Engage in deceptive or misleading activities
- Facilitate illegal transactions
- Promote unlawful conduct
3. Prohibited Activities
The following activities are strictly prohibited:
Fraud and Abuse
- Creating false accounts
- Providing inaccurate account information
- Using stolen payment methods
- Circumventing billing systems
- Attempting to obtain unauthorized services
Network Abuse
- Interfering with network operations
- Causing excessive strain on network resources
- Attempting to bypass service limitations
- Tampering with SIM cards, devices, or network equipment
- Conducting unauthorized security testing
Malicious Activities
- Distributing malware, viruses, ransomware, or malicious code
- Hacking, phishing, or attempting unauthorized access
- Launching denial-of-service attacks
- Compromising network security
Illegal Communications
- Sending spam messages
- Unlawful robocalling or robotexting
- Harassment or threats
- Distribution of illegal content
- Activities that violate consumer protection laws
4. Telecommunications Compliance
Customers must comply with all applicable telecommunications laws and regulations.
You may not:
- Use services for unlawful telemarketing
- Violate Do Not Call regulations
- Engage in illegal SMS campaigns
- Use automated systems in violation of applicable laws
- Misrepresent caller identification information
5. Fair Use
Zasone Wireless provides services intended for normal personal and business use.
Excessive, abusive, or fraudulent usage that negatively impacts network performance may result in investigation, temporary restrictions, suspension, or termination.
We reserve the right to implement reasonable network management practices to maintain service quality and protect network integrity.
6. Intellectual Property
You may not use our services to:
- Infringe copyrights
- Violate trademarks
- Distribute pirated content
- Infringe intellectual property rights of others
7. Security Responsibilities
Customers are responsible for:
- Protecting account credentials
- Maintaining device security
- Reporting unauthorized account activity
- Keeping contact information current
8. Service Suspension or Termination
We may suspend, restrict, or terminate services without prior notice if we reasonably determine that:
- This Policy has been violated
- Fraudulent activity has occurred
- The network is at risk
- Legal obligations require action
- Customer activity threatens other users or service availability
9. Investigation Rights
We reserve the right to investigate suspected violations of this Policy and cooperate with law enforcement agencies and regulatory authorities as required by law.
10. No Resale Without Authorization
Services purchased from Zasone Wireless are intended for end-user use only.
Customers may not resell, redistribute, or commercially exploit services without prior written authorization from Zasone LLC.
11. Changes to this Policy
We may modify this Acceptable Use Policy at any time. Updated versions will be posted on our website with a revised effective date.
12. Contact Information
Zasone LLC
1001 S Main St
Kalispell, MT 59901
United States
Website: zasonewireless.com
Support Email: support@zasonewireless.com
General Email: info@zasonewireless.com
Customer Support: (833) 652-7527
Sales: (551) 296-7257